Frequently Asked Questions Contact Us

What is your shipping policy?
We believe our shipping standards will exceed your expectations. You can be sure an order placed on our site will arrive on time, with the product you selected, and in perfect condition. See a description of our shipping capabilities at: Shipping Policy section.

What is the standard shipping time for product?
This depends on the service you select and where you live. Full details can be found at: Shipping Policy section.

What is your policy on return or exchanges?
We want our customers to be happy and 100% satisfied. Please see a full description of our customer friendly return policy at: Return Policy section.

What are PODS?
PODS stands for Potty on Discrete Strips. We are the exclusive online retailer of this innovative product that has helped thousands of parents to potty train their children. You can learn more about PODS by visiting: PODS Information.

Do you sell your e-mail lists?
No, Potty Training Solutions will not sell or distribute email or personal information under any circumstance whatsoever. We will also not send you e-mail or "snail mail" without your permission.

Please feel free to write, email, or phone us with any additional questions you may have. We will try to respond to your inquiry in one business day.

Potty Training Solutions
680E Crown Industrial Court
Chesterfield, MO 63005
Business Hours: Mondays-Fridays, 9am to 5pm CST
Telephone Number: (866) 202-2482
customerservice@pottytrainingsolutions.com

Potty Training Solutions is also your primary source for up-to-date Potty Training articles including: All You Need to Know About the Potty Chair, The Ultimate Potty Seat Guide, Urine Collection, A Child's View of Potty Training, Away from Home Potty Training , Bedwetting, Common Potty Training Problems, Tips for Before You Start Potty Training, Constipation, Fecal Incontinence , Proteinuria in Children (Orthostatic Proteinuria), going From Potty Chairs to Toilets , Potty Training from Birth, Potty Training Stages, Regression, Potty Training Signs, The Dangers of Toilet Training , Toilet Terrors, Urinary Tract Infections, and the ever popular Dr. Phil's - Using a Potty Doll to Train Your Child in One Day.